Dermagic is Open and Shipping All Orders as Normal
On behalf of all of us here at Dermagic – I want to thank you for your continued trust in us to care for your dogs needs. We are here to answer all calls as normal and our office is still manned between 10am – 4 pm Monday – Friday. We will still answer urgent emails and calls outside office hours, as we know sometimes you need help with fitting over weekends and we can’t leave injured dogs waiting.
I also want to personally let you know that the safety and care for our employees and customers is a high priority for us.
We are open for business as usual, and all shipments are being processed daily. Even though we are shipping daily, we cannot guarantee that your local post service can deliver on time, we are hoping that there will only be some short delays before expected delivery.The Dermagic team are diligently monitoring the Coronavirus (COVID-19) situation, paying close attention to and implementing changes based on guidance from our country’s Administration and leading organizations, such as Centers for Disease Control (CDC) and the World Health Organization (WHO).As a result, we have taken several actions in our premises:
- We are taking steps to practice social distancing
- Some of our employees have been asked to work from home
- We are implementing deep cleaning within our organization
- All in-house fittings have been cancelled until further notice
I want to assure you that even with these precautionary measures in place, Dermagic is open and operating our business as normal at this time. Should conditions warrant any modifications to our operations, we will keep you informed. As needed, we will continue to provide updates on our website and social media.
Thank you for your continued support and for your understanding.
Alex Shipley
Director – Dermagic
