Lucy Lu, a Golden Retriever, lost the hair on her chest to Alopecia X. After five months on the Dermagic system she had it back — and a year on, she still does.
A frustrating, miserable problem
One of the most common problems Dermagic resolves is hair loss — and one of the hardest skin conditions to treat in the conventional system. It’s miserable for the dog, frustrating for the owner, and many of the cases we hear about have been going on for a year or more before the owner finds us.
Lucy Lu is one of those.
Lucy Lu’s story, in her owner’s words
Lucy Lu — a Golden Retriever belonging to a man called Doug — had skin allergies, and over the course of more than a year had developed something worse. The hair on her chest began falling out. The skin underneath turned black and scaly. A classic presentation of Alopecia X.
Doug tried the conventional route first. From his email:
“Lucy Lu had and to some extent still has issues with skin allergies. Over a year ago she began to lose her chest hair and her skin became black and scaly. After visiting a dermatologist and trying over the counter medications, my quest for a natural and holistic remedy for her began due to the slow and perhaps non-resolving condition. After visiting your website and reading about Alopecia X I purchased your products for this condition.”
He started Lucy Lu on the full program: shampoo, Skin Rescue Lotion, and Cell Restoration Crème.
What four months looked like
About four months in, the change was clear:
“As you can see her skin is turning back to pink and not seen well is the ‘peach’ fuzz beginning to grow back. I did not mind sacrificing a few T-shirts for your program!”
The t-shirts are part of the protocol — they keep the lotion on the skin and stop the dog licking it off. Doug’s willingness to dedicate a few old t-shirts to Lucy Lu’s chest is, honestly, why this worked.
The skin was visibly turning back from black to pink. The first fuzz of new hair was growing through.
Six months in: full coat back
“After six months of closely following your program (the cream, lotion and shampoo) her chest hair has fully grown back and to date she has no remission to Alopecia X.”
Six months. Three Dermagic products used consistently — bath, lotion, crème. No steroids, no antibiotics, no immune suppression.
“If she were to pose prior to treatment one could detect that she had no coat on her chest. Now she proudly goes out in public with a full coat and is not embarrassed!”
Why this pattern is consistent
Owners who stick with a topical routine tend to describe a similar arc:
- First few weeks — itching and odour settle, skin feels less irritated
- Around 2–3 months — skin tone begins to lighten, peach-fuzz appears in places
- 4–6 months — where coat returns, it fills in slowly
The first stage is the dependable one: it’s the secondary yeast and bacterial overgrowth on exposed skin clearing, and that’s what topical work reliably addresses. The later stages are not dependable, and we’d rather be straight about it — coat regrowth in these conditions is unpredictable, no treatment reliably restarts a stalled hair cycle, and because coat status varies on its own, no uncontrolled set of photographs can prove what caused a recovery.
Lucy Lu’s owner was delighted, and we’re glad to show her case. It isn’t a clinical trial, and where hair loss is concerned we won’t present it as one. For what each treatment route actually achieves, see Alopecia X treatment: what works, what doesn’t, and why.
The system Lucy Lu was on
Three products, used together:
- Peppermint and Tea Tree Oil Shampoo (or the Skin Rescue Shampoo Bar) for bathing
- Skin Rescue Lotion massaged into the affected areas, twice daily at first, then daily
- Cell Restoration Crème as the new pink skin and fresh fur emerged
A soft t-shirt over the chest to keep the lotion in place and stop the licking. Patience.
If your dog is where Lucy Lu was
The same protocol works. The first thing to do is start the Skin Rescue Lotion on the affected areas and commit to the routine — twice a day at first, every day, for the long haul. The change starts within weeks and the full recovery takes months.
For a dog with widespread Alopecia X or hair loss, the four-product Dermagic system is the right starting point — it covers everything from the first bath through to the final crème on regrown skin.
Start the treatment
DERMagic Skin Rescue Lotion
Start the system — dermagic.eu →For specific guidance on your dog’s case, email customerservice@dermagic.eu or call +44 7425 388643.